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Privacy Policy

This Privacy Notice for askYeng ("we", "us", or "our"), describes how and why we might access, collect, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at askYeng.com or any website of ours that links to this Privacy Notice.
  • Engage with us in other related ways, including any marketing events

Philippine Data Privacy Act Compliance

Last updated: 1 February 2026

Summary of our Privacy Practices

This summary provides key points from our Privacy Notice. However, you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? Under the Philippine Data Privacy Act of 2012 (RA 10173, Sec. 3[l]), sensitive personal information includes information about race, ethnic origin, marital status, age, color, religious/philosophical/political affiliations; health, education, genetic or sexual life; government-issued identifying numbers (e.g., SSS, GSIS, TIN, PhilHealth); and information classified by law or executive order. We do not currently collect or process sensitive personal information as defined under RA 10173. Should this change, we will update this notice and obtain your explicit written consent before doing so.

Do we collect any information from third parties? We do not purchase or acquire personal information from data brokers or other third-party data vendors. However, we work with third-party analytics and mapping providers, including Google Analytics and Google Maps Platform, which may provide us with aggregated audience insights and inferred interest data as part of their services. For full details, see Section 5 (Do We Use Cookies and Other Tracking Technologies?) and Section 4 (When and With Whom Do We Share Your Personal Information?).

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

Table of Contents

1. What information do we collect?

Personal information you disclose to us
In Short: We collect personal information that you provide to us.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

2. How do we process your information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process the personal information for the following purposes listed below. We may also process your information for other purposes only with your prior explicit consent.

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

4. When and with whom do we share your personal information?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

5. Do we use cookies and other tracking technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

Google Analytics

6. How long do we keep your information?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

7. How do we protect your information?

In Short: We implement security measures consistent with NPC Circular No. 2023-06. No internet transmission is completely secure, but we work continuously to protect your data.

8. Do we collect information from minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction.

9. What are your privacy rights?

Your Rights Under Philippine Law (RA 10173)

RightWhat It MeansHow to Exercise

Outside the Philippines
In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Account Information

10. Controls for Do-Not-Track Features

11. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

CategoryExamplesCollected

12. Do other regions have specific privacy rights?

In Short: You may have additional rights based on the country you reside in.

13. How can I be notified of a Breach of Privacy?

When Notification Is Required
In Short: In the event of a personal data breach involving your personal information, Philippine law requires us to notify you and the National Privacy Commission within 72 hours.

RecipientTimelineMethod

Content of Our Breach Notification

How to Report a Suspected Breach

14. Do we make updates to this Privacy Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

15. Cross-Border Data Transfers

In Short: When we share your data with service providers outside the Philippines, we ensure such transfers comply with Philippine data protection law and NPC Advisory No. 2024-01.

Third-Party Service Providers Outside the Philippines
Service ProviderCountryData TransferSafeguard

16. Privacy Impact Assessment

17. How can you contact us about this Privacy Notice?

18. How can you review, update, or delete the data we collect from you?